Communication Skills Training for Physicians Improves Patient Satisfaction

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Communication Skills Training for Physicians as a Strategy for Enhancing Patients’ Satisfaction: A Model for Continuing Education

Introduction. The quality of doctor-patient relationship has a significant impact on patient satisfaction and medical outcomes. Communication skills training is not formally included in medical education curriculum in Iran and as a result physicians can not communicate properly with their patients and need to receive training in this regard. In this study a communication skills training program...

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Background The communication skills of physicians is an effective step of making effective relationship between doctor and patient. It plays essential role through diagnosis and treatment processes. This current study was performed to investigate the impact of communication skillfulness of physicians on patients' satisfaction. Methods A cross-sectional descriptive study was done to determine ...

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the importance of physicians’ communication skills and patients’ satisfaction

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Karen Tallman, PhD, is a senior research analyst for the Care Experience Council. E-mail: [email protected]. Tom Janisse, MD, is the Editor-in-Chief of The Permanente Journal and publisher of The Permanente Press. E-mail: [email protected]. Richard M Frankel, PhD, is Professor of Medicine and Geriatrics at Indiana University School of Medicine. He is also a senior research scientist at the ...

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ژورنال

عنوان ژورنال: Journal of General Internal Medicine

سال: 2016

ISSN: 0884-8734,1525-1497

DOI: 10.1007/s11606-016-3597-2